How-To Create or Edit a contact group

In contact group you can assign several persons or rather contacts to a host or service, for which they are responsible. All members of that contact group then receive a notification in the event of a fault. However, two contact groups are predefined by the system. They cannot be deleted:

Contact group "admin (administrators)"
Contact group "everybody (everybody)"

As a default setting, the members of a contact group can only see the hosts linked to that contact group on the User Web Interface. This setting can be modified in Accounts.

For creating a new contact group or editing an existing one, proceed as follows:

Open the Administration Web Interface > Configuration > Setup > Contactgroups
Click an existing entry to change it or click “Create new contactgroup” to define a new contact group
Enter the necessary settings and click on to save and apply the changes.

The following describes the setting for a contact group in detail:

Setting

Description

Name

Name of the contact group.

Do not use special characters or spaces. The name must be unambiguous, shall not be assigned twice and is case sensitive.

Alias

Alias name of the contact group. The alias name is used in the web interface of the SONARPLEX appliance.

The alias name must be unambiguous, shall not be assigned twice and is case sensitive. If possible, use the same designation as in the "Name" input box.

Membership

Double-click a contact in the "Non-members" selection window to add persons to the contact group or click on it and use the following button . You can also click on to add all non members to the contact group.

Double-click a contact in the "Members" selection window to remove persons from the contact group or click on it and use the following button. You can also click on to remove all members from the contact group.