In contact group you can assign a contact group to a host or service. All members of that contact group then receive a notification in the event of a fault. However, two contact groups are predefined by the system. They cannot be deleted:
- Contact group "admin (defined by system)"
- Contact group "everybody (defined by system)"
For creating a new contact group or editing existing contact groups, proceed as follows:
- Open the Administration Web Interface > Configuration > Setup > Contactgroups
- Click an existing entry to change it or click “Create new contactgroup” to define a new contact group
The following describes the setting for a contact group in detail:
| Setting | Description |
|---|---|
| Name | Name of the contact group. Notice: Do not use special characters or spaces. The name must be unambiguous, shall not be assigned twice and is case sensitive. |
| Alias | Alias name of the contact group. The alias name is used in the web interface of the SONARPLEX appliance. Notice: The alias name must be unambiguous, shall not be assigned twice and is case sensitive. If possible, use the same designation as in the "Name" input box. |
| Membership | Double-click a contact in the "Non-members" selection window to add persons to the contact group or click on it and use the following button Double-click a contact in the "Members" selection window to remove persons from the contact group or click on it and use the following button |
