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In contact group you can assign a contact group several persons or rather contacts to a host or service, for which they are responsible. All members of that contact group then receive a notification in the event of a fault. However, two contact groups are predefined by the system. They cannot be deleted:

  • Contact group "admin (defined by systemadministrators)"
  • Contact group "everybody (defined by systemeverybody)"

For creating a new contact group or editing existing contact groups, proceed as follows:

...

SettingDescription
Name

Name of the contact group.

Info

Do not use special characters or spaces. The name must be unambiguous, shall not be assigned twice and is case sensitive.

Alias

Alias name of the contact group. The alias name is used in the web interface of the SONARPLEX appliance.

Info

The alias name must be unambiguous, shall not be assigned twice and is case sensitive. If possible, use the same designation as in the "Name" input box.

Membership

Double-click a contact in the "Non-members" selection window to add persons to the contact group or click on it and use the following button . You can also click on to add all non members to the contact group.

Double-click a contact in the "Members" selection window to remove persons from the contact group or click on it and use the following button. You can also click on to remove all members from the contact group.