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Although operators do not need a deep understanding on the details of the sensor devices, it is good to have an overview of the different sensing devices that you may find in your SONARPLEX installation and their expected behavior, as it facilitate a better understanding of the system status and services behavior.
Active and passive services
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This arming/unarming of the site is handled automatically by the system. However, in some situations, you may find the need of arming or unarming the site manually. For this, simply execute the action "ARM_CTRLX_arm_site" or "ARM_CTRLX_unarm_site", where X must be substituted by a number that identifies the controller (most sites have just a controlled zone, but you may have sites with two or three separated areas that can be armed/unarmed independently).
In case that you have an alarm in an armed environment, and you want to clear it and make the system return to an OK status, simply execute the actions "unarm_site" and after a few seconds "arm_site".
Opening the facility
You can have an action configured by your administrators to open the facility. In case you are requested to open it, simply execute this action pressing withclicking on it with the right mouse button and selecting the option "Execute action". In old systems you may have a service that do that. In this case, press the right button and select the option "Check service now".
Lone worker button and movement sensors
Siren deactivation
When an worker is doing a task on a facility, the site is unarmed. There should be movement caused by this worker. Otherwise, for security reasons, after some time an alarm will be raised to signal that the site is unarmed and it does not seem to be any movement on the facility. Normally it will be connected to a siren to alert the worker. If the worker press the button, the corresponding service will come back to an OK status.
Siren deactivation
You may have an action to deactivate the siren in case a worker communicates you that it is active. Simply execute this action clicking on it with the right mouse button and selecting the option "Execute action".
Use cases
This use cases are examples of common tasks that you will come across when operating SONARMANAGER and the SONARPLEX systems. They correspond to tasks that you should know how to perform. Please read them and try to do the mentioned tasks, and contact your SONARMANAGER administrator or azeti support in case you have doubts regarding this actions.
Acknowledge a problem
Commenting in services
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