Introduction

This document describes a basic overview of the operator functions in SONARMANAGER. This will help operators to have a basic overview of the system, as well as knowing several use cases that they can come during their shifts.

SONARMANAGER Overview

Appliances, host and services

Reading host/services status

Problems and problems history

Actions

Acknowledging problems

Writing comments

Sensor devices

Dry contacts (slow and fast)

Temperature and humidity sensors

Door operations

Use cases

Acknowledge a problem

Commenting in services

Opening and closing a door

Reading client/service comments and acknowledgments

Searching for problems on specific dates