Table of Contents
...
| Issue | Description | Solution |
|---|---|---|
| 1 | Plugin installation errors can appear in seldom circumstances | latest plugin-updates package (plugin-updates-003xxx_v4.2.0b_to_v5.1.x.tar) |
| 2 | Monitor process is restarted repeatedly because of missing status.log | latest plugin-updates package (plugin-updates-003xxx_v4.2.0b_to_v5.1.x.tar) |
| 3 | check_azetiplugin_akcptemperature, check_azetiplugin_akcphumidity and check_azetiplugin_akcpsmoke exit with error "... unexpectedly returned value 4" when remote host is not reachable | latest plugin-updates package (plugin-updates-003xxx_v4.2.0b_to_v5.1.x.tar)
|
| 4 | SMS for contactgroup works only for first contact in list | will be fixed with SP 5.1.2 |
| 5 | Message in watchdog "watchdog failed to reanimate smsd" when no modem attached | solved in patch 3 for 5.1.2 (e.g. update-5.1.2a-std-xxx) |
Plugin and Extension Upgrade
...
| Info |
|---|
Download the package at azeti Portal > Downloads > SONARPLEX Generation 5 > Upgrade from 4.2.x to 5.1.x > Upgrade_Package_v1.3vxxx_from_SONARPLEX_4.2.x_to_5.1.x.zip Note that you still must download the image update file for your device (indentified by its SysId), see azeti Portal > My Appliances > <SONARPLEX SysId>. |
...
| Package | Filename | Description | Download |
|---|---|---|---|
SONARPLEX 4.2 patch level 7 | update-4.2.0b-base-7.tar | enables upgrade from SONARPLEX 4.2.0b to 5.1.x | azeti Portal > Downloads > SONARPLEX Generation 4 > Updates |
| SONARPLEX 5.1.x image | <SysID>-daaz1en-5.1.x.aup (e.g. 2m002421121f36-daaz1en-5.1.1b.aup) | Full Operating System image version 5.1.x | azeti Portal > My Appliances > <SONARPLEX SysId> |
| SONARPLEX 5.1.x plugin updates | plugin-updates-003xxx_v4.2.0b_to_v5.1.x.tar | Package containing all necessary plugin updates for automatic installation | azeti Portal > Downloads > SONARPLEX Generation 5 > Updates |
| SONARMANAGER 2.7.3.24 | SonarManager_2.7.3.24.zip | SONARMANAGER compatible to SONARPLEX 5.x.x | azeti Portal > Downloads > SONARPLEX Generation 5 > SONARMANAGER |
...
After the SONARPLEX Upgrade
SONARPLEX 5 is a major release and thus some minor system configuration changes must be done right after the upgrade.
Updating the LOAD Configuration
The following step assures that the global LOAD Configuration is properly updated and is mandatory.
> Configuration > System > Load ConfigurationInsert excerpt _OpenAdminWeb _OpenAdminWeb nopanel true - Choose
to save the current configuration and apply it with the following 
Configure the global Log Level
A whole new logging framework was introduced with the upgrade. See
> Configuration > System > Logging Configuration.Insert excerpt _AdminWeb _AdminWeb nopanel true
By default the Debug log level is set to OFF. We recommend turning it to INFO for all hardware types except the azeti NG.
| Note |
|---|
The azeti NG runs on SD flash storage and debug log levels can lead to decreased lifetime of the storage due to large amounts of write operations through logging. Therefore leave the Debug log level set to OFF. |
Flush the Retention File
To warrant a consistent status among the old and new plugins, delete the retention file.
Insert excerpt _AdminWebDeleteRetention _AdminWebDeleteRetention nopanel true
Flush the Mail Queue
It is possible that during the upgrade system messages are created and stored in the email queue. Those would be sent out whenever you enable the SMTP configuration and you can flush those if you don't want to receive such mails from the upgrade.
Flushing queued e-mails:
> System > Email QueueInsert excerpt _OpenAdminWeb _OpenAdminWeb nopanel true - Choose
Delete all messages in queue and press OK
Re-Enable the Notifications
When all upgrade steps are done and the system behaves properly, it is save to enable the notifications again. Check that not too many service and host checks are in Non-OK states to avoid notification floods.
| Insert excerpt | ||||||
|---|---|---|---|---|---|---|
|
...