The SLA report shows the percentage of host- and service states over a selectable timespan.
Possible states are:
...
List of hosts and services that show it's SLA data. The term "since" displays the beginning of the calculated data.
| Note |
|---|
Keep in mind, that hosts without services show a gray bar reading "no data" for "services average". The host's SLA data is still collected. |
...
How SLA report are created
For each state of a host or service (e.g. OK, CRITICAL, etc.) the times of the states are accumulated by calculating the corresponding sla data files, creating a histogram of times over the different states. Each state features a 'time_state'. The sum of time_states calculates the 'total_time'. This 'total_time' must be equal to the requested (or adjusted) timespan.
The sum is calculated with the following formula:
| No Format |
|---|
percentage_state = (time_state / time_total) * 100 |
...
- Admin GUI > Configuration > Accounts
- Select the receipient
- Go to "Send SLA reports" and check your desired options
- Save
Supported options for automatic SLA reporting.
The created reports contain all hosts and services, the given user is a valid contact for. Other hosts and services are not shown in the report.