Table of Contents
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Issue | Description | Solution |
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1 | Plugin installation errors can appear in seldom circumstances | latest plugin-updates package (plugin-updates-003_v4.2.0b_to_v5.1.1a.tar) |
2 | Monitor process is restarted repeatedly because of missing status.log | latest plugin-updates package (plugin-updates-003_v4.2.0b_to_v5.1.1a.tar) |
3 | check_azetiplugin_akcptemperature, check_azetiplugin_akcphumidity and check_azetiplugin_akcpsmoke exit with error "... unexpectedly returned value 4" when remote host is not reachable | latest plugin-updates package (plugin-updates-003_v4.2.0b_to_v5.1.1a.tar)
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4 | SMS for contactgroup works only for first contact in list | will be fixed with SP 5.1.2 |
Plugin and Extension Upgrade
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After the SONARPLEX Upgrade
SONARPLEX 5 is a major release and thus some minor system configuration changes must be done right after the upgrade.
Updating the LOAD Configuration
The following step assures that the global LOAD Configuration is properly updated and is mandatory.
> Configuration > System > Load ConfigurationInsert excerpt _OpenAdminWeb _OpenAdminWeb nopanel true - Choose to save the current configuration and apply it with the following
Configure the global Log Level
A whole new logging framework was introduced with the upgrade. See
> Configuration > System > Logging Configuration. Insert excerpt _AdminWeb _AdminWeb nopanel true
By default the Debug log level is set to OFF. We recommend turning it to INFO for all hardware types except the azeti NG.
Note |
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The azeti NG runs on SD flash storage and debug log levels can lead to decreased lifetime of the storage due to large amounts of write operations through logging. Therefore leave the Debug log level set to OFF. |
Flush the Retention File
To warrant a consistent status among the old and new plugins, delete the retention file.
Insert excerpt _AdminWebDeleteRetention _AdminWebDeleteRetention nopanel true
Flush the Mail Queue
It is possible that during the upgrade system messages are created and stored in the email queue. Those would be sent out whenever you enable the SMTP configuration and you can flush those if you don't want to receive such mails from the upgrade.
Flushing queued e-mails:
> System > Email QueueInsert excerpt _OpenAdminWeb _OpenAdminWeb nopanel true - Choose Delete all messages in queue and press OK
Re-Enable the Notifications
When all upgrade steps are done and the system behaves properly, it is save to enable the notifications again. Check that not too many service and host checks are in Non-OK states to avoid notification floods.
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