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Info

Download the package at azeti Portal > Downloads > SONARPLEX Generation 5 > Upgrade from 4.2.x to 5.1.x > Upgrade_Package_v1.3_from_SONARPLEX_4.2.x_to_5.1.1.zip.

Note that you still must download the image update file for your device (indentified by its SysId), see azeti Portal > My Appliances > <SONARPLEX SysId>.

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After the SONARPLEX Upgrade

SONARPLEX 5 is a major release and thus some minor system configuration changes must be done right after the upgrade. 

Updating the LOAD Configuration

The following step assures that the global LOAD Configuration is properly updated and is mandatory.

  1. Open Admin GUI > Configuration > System > Load Configuration
  2. Choose  to save the current configuration and apply it with the following 

Configure the global Log Level

A whole new logging framework was introduced with the upgrade. See Admin GUI > Configuration > System > Logging Configuration.

 By default the Debug log level is set to OFF. We recommend turning it to INFO for all hardware types except the azeti NG.

Note

The azeti NG runs on SD flash storage and debug log levels can lead to decreased lifetime of the storage due to large amounts of write operations through logging. Therefore leave the Debug log level set to OFF.

Flush the Retention File

To warrant a consistent status among the old and new plugins, delete the retention file. 

Info

Deleting the retention file leads to a flush of all status information, this will set every host and service object into state PENDING. This is expected and the objects will be checked during the normal check intervals and return into a non-PENDING state.

Deleting the retention file:

  1. Open Admin GUI > Status > Monitor
  2. Choose  Delete state retention file (read online help before using), the Monitor process will be restarted automatically

Flush the Mail Queue

It is possible that during the upgrade system messages are created and stored in the email queue. Those would be sent out whenever you enable the SMTP configuration and you can flush those if you don't want to receive such mails from the upgrade.

Flushing queued e-mails:

  1. Open the Admin GUI > System > Email Queue
  2. Choose  Delete all messages in queue and press OK

Re-Enable the Notifications

When all upgrade steps are done and the system behaves properly, it is save to enable the notifications again. Check that not too many service and host checks are in Non-OK states to avoid notification floods.

Enable notifications globally:

  1. Open the Web GUI > Status > Processes
  2. Choose  Enable notifications and press Commit in the next screen

 

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